By working in retail and startups, Erika developed a variety of marketing skills like brand building, storytelling through blogging, social media and video, managing communications and managing any project to get things done. Learn how you can build these skills starting in service jobs like retail and hospitality and use them to get into marketing.

Kenji is the Head of Customer Support at Front and he shares how to get started in Support and some of the skills he looks for when he’s hiring for his team. Kenji has navigated the in's and out's of Customer Support and the teams he’s built from the ground up have won awards for their out-of-this-world level of care.

Danielle started out as a photographer and used that skill and passion area to build a big career in digital marketing. Now, as part of her daily job, Danielle helps technology companies get found online, through ranking high for keyword searches on Google and also through different types of online advertising. Learn how she did it.

Learn how to judge a job by the job description, how companies make job descriptions and what they’re looking for when they review resumes that match against a job description. Josh shows you how to search for a job you’re looking for and then analyze the descriptions that pop up.

What I would like to do in my next job is to become an influencer through my writing, whether that consists of blogging full time for a company, becoming a social media marketer, or writing in some way. This year I started my own blog documenting my journey through a cookbook to work towards finding my next job.

Customer success has emerged over the past few years to become one of the fastest growing jobs in many types of industries including technology, manufacturing, healthcare and hospitality. The role of customer success is to ensure a company builds and nurtures great relationships with its customers.